Privacy Policy
1. Overview
Deadzone ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data. We operate the website at getdeadzone.io, the SMS-based AI service, and the dashboard at app.getdeadzone.io.
We collect the minimum data necessary to operate the Service. We do not sell your data. We do not share your data with advertisers.
2. Data We Collect
| Data | Purpose | Retention |
|---|---|---|
| Phone number | Account identity, SMS delivery, authentication | Until account deletion |
| Email address | Billing receipts, product updates, waitlist | Until unsubscribe or account deletion |
| SMS message content | Process your query, maintain conversation context (last 3 exchanges) | Conversation context: pruned to last 6 messages. Signal log: metadata only (no message content), retained indefinitely. |
| Location data | In the iOS app, precise device GPS powers the live map, navigation, nearby-feature lookups, geofence alerts, and the saved locations you create — only with your permission. Over SMS, location comes only from what you type. Geocoding for weather, trails, and facilities. | Geocode cache: 30 days. Saved locations: until you delete them. |
| Recorded GPS tracks | When you start a track recording in the iOS app, your route is recorded — including in the background with the screen off, if you grant "Always" location access — so you can navigate and review your trip. | On your device and your account until you delete the track or your account. |
| Apple Health (HealthKit) | If you enable it in Settings, the iOS app writes your recorded tracks to Apple Health as workouts (with route). We do not read any data from Apple Health. HealthKit data is never used for advertising or marketing, and is never sold or shared. | Stored in Apple Health on your device, under your control — remove it anytime in the Health app. |
| Trip itineraries | Pre-trip briefing reports, active trip context, emergency contact alerts | Until you delete the trip or account |
| Emergency contacts | Send alerts when you trigger !e SOS | Until you remove them or delete your account |
| Usage metadata | Signal count, command type, response time, segment count — for billing and service improvement | Retained indefinitely (no message content) |
| Payment information | Subscription billing via Stripe | Managed by Stripe. We store only a Stripe customer ID — never your card number. |
| IP address | Landing page waitlist signups (fraud prevention) | Stored with waitlist record only |
3. What We Do NOT Collect
- The SMS service does not collect GPS from your device — over SMS, location comes only from what you type (e.g., "!w Moab UT"). The iOS app collects precise device location only with your permission, and solely to operate the map, navigation, recorded tracks, geofence alerts, and nearby-feature lookups. We do not use your location to track you across other companies' apps or websites, and we never sell your location data.
- We do not store the full content of your SMS messages beyond the most recent 3 exchanges (6 messages) used for conversation context.
- We do not use cookies for tracking on our website. Any cookies are strictly functional (session management on the dashboard).
- We do not collect data from other apps on your device.
4. How We Use Your Data
- Operate the Service: process your queries, deliver responses, maintain conversation context
- Billing: manage subscriptions, track signal usage, process payments via Stripe
- Safety: deliver emergency contact alerts when you trigger !e SOS
- Service improvement: aggregate, anonymized usage statistics (which commands are used most, average response time, error rates)
- Communications: product updates, service announcements, billing notifications (with your consent for marketing emails)
5. Third-Party Services
We share data with the following third-party services solely to operate Deadzone:
- Anthropic (Claude AI): Your query text is sent to Anthropic's API for processing. Subject to Anthropic's Privacy Policy. We use the API tier that does not use your data for model training.
- Telnyx: Your phone number and SMS messages pass through Telnyx for delivery. Subject to Telnyx's Privacy Policy.
- Stripe: Payment processing. We never see or store your full card number. Subject to Stripe's Privacy Policy.
- LocationIQ: Location strings are sent for geocoding. No personal data is included. Subject to LocationIQ's Privacy Policy.
- Open-Meteo: For locations outside the U.S., coordinates are sent to Open-Meteo for weather forecasts. No personal identifiers are included. Subject to Open-Meteo's terms.
- Resend: Email delivery for transactional and marketing communications. Subject to Resend's Privacy Policy.
- Backblaze B2: Encrypted database backups stored offsite. No user-accessible data is exposed.
We do not share data with advertisers, data brokers, or any parties not listed above.
6. Email Communications
We comply with CAN-SPAM. All marketing emails include a one-click unsubscribe link. Transactional emails (billing receipts, service alerts, password resets) are sent regardless of marketing preference. We process unsubscribe requests immediately.
Email addresses collected through the landing page waitlist are used solely for product launch announcements and updates. You may unsubscribe at any time.
7. SMS Communications
Deadzone is an SMS-based service. By texting your assigned Deadzone number, you consent to receive SMS responses to your queries. All SMS communication is user-initiated — we do not send unsolicited text messages.
- What we collect: Your phone number and the content of SMS messages you send to Deadzone. Phone numbers are used for account identification, message delivery, and service authentication.
- How we use SMS data: Message content is processed through our AI pipeline to generate responses. Conversation history (last 3 exchanges) is stored temporarily for context continuity and cleared when you send the
!ccommand. - Message frequency: You receive one SMS response per query you send. Message frequency varies based on your usage. We do not send marketing messages via SMS.
- Opting out: Text STOP to your Deadzone number at any time to stop receiving messages. Text HELP for support information.
- Third-party processing: SMS messages are transmitted via Telnyx (our SMS provider). Your phone number and message content pass through Telnyx's infrastructure for delivery. See Telnyx's Privacy Policy.
- No sharing: We do not sell, rent, or share your phone number or SMS content with third parties for marketing or advertising purposes.
- Data rates: Message and data rates may apply depending on your wireless carrier and plan. Deadzone is not responsible for any charges from your wireless provider.
8. Data Security
We implement reasonable security measures including:
- Encrypted database backups
- HTTPS for all web traffic
- Webhook signature verification for SMS gateway
- Phone number-based access control for SMS queries
- Session tokens with 90-day expiry for dashboard access
No system is 100% secure. We cannot guarantee absolute security of your data but we take reasonable steps to protect it.
9. Data Retention and Deletion
You may request deletion of your account and all associated data by contacting us at privacy@getdeadzone.io. Upon receiving a verified deletion request, we will:
- Delete your user record, saved locations, trips, emergency contacts, and conversation history
- Remove your email from all marketing lists
- Retain anonymized usage metadata (signal counts, response times) for aggregate analytics
- Complete deletion within 30 days of the verified request
10. Children's Privacy
Deadzone is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.
11. International Users
Deadzone is currently available in the United States only. Our servers are located in the United States. By using the Service, you consent to the transfer and processing of your data in the United States.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email. The "Last updated" date at the top of this page indicates when the policy was last revised.
13. Contact
For privacy-related questions or data deletion requests: privacy@getdeadzone.io